Mr. Shailesh Rajpal, told, “Communication between team members is crucial for the success of a business.”

Collaboration, innovation, and productivity are all dependent on teams communicating properly. Therefore you must put in the work to make cross-team communication as easy as possible for your staff.

Plus, to enable collaboration between staff, many of whom may work remotely, your business will also need the right technology and infrastructure.

Later Mr. Rajpal says, “As a business leader, it is your job to provide the example that your staff should follow. As often as you can, use technology and systems to remain present and available to provide your team with the help they need.”

The right communication software is crucial to get your employees online and remain connected. If you have offices in multiple locations or staff members who work from home, consider investing in instant messaging and video conferencing tools that allow your team to communicate in real-time. It may help to experiment with different tools to help you find the one that works best for your employees.

Microsoft teams, Zoom, Google Workspace, are popular. Getting buy-in from staff starts with getting their feedback and recommendation on systems they like to use. It is best to avoid using too many platforms at once, as this can harm productivity. Try out different tools one at a time and ask your employees which they prefer. Your employees are the most critical asset for your business. Make communication a key element when vetting candidates and looking for talented individuals who have the skills and experience you need and the ability to articulate and present verbally and in written form.

During the interview process, ask candidates questions that allow them to show their verbal communication skills and select staff who will rise to the challenge of collaborating on projects while working remotely. Offering incentives to your employees when they display work and behaviour that you’re trying to cultivate is an excellent form of motivation. This could be something as simple as singling out staff members for praise during a team meeting. You could also consider offering a bonus structure that focuses on an employee meeting specific communication targets.

The right organizational software can help everyone stay on the same page in terms of collaboration.   Having work plotted out using precise and reliable project management software can help your employees track their work and communicate effectively when needed.

Mr. Shailesh Rajpal, at his workplace ensures that his team knows what his expectations are when it comes to communication. He organizes a team meeting before he starts implementing any changes to anything that involves his team to let them know what he is planning. A ‘heads-up’ with his team can also provide an opportunity for him to express his thoughts and feelings about his intended changes.

You must have a plan in mind when making any significant changes to the structure or operation. Plan change management thoroughly before implementing changes.  To avoid backlash or loss of productivity, ensure you have all the infrastructure needed to make it work the first time. Plus, conduct a final evaluation of your plan for signs of weaknesses or potential issues caused by the change. Always review your communications strategy regularly. One reason to do so is it will help you incorporate the latest changes in tech or processes, and it will help your practices stay fresh and innovative.  Always reach out to your employees for their thoughts on how the business’s communication can be improved