+1-855-211-0932 (ID:247921)
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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will show up. It offers in-depth information about all the actions that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide range of tutorial videos illustrating how to use our hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you are looking for, explore our comprehensive Frequently Asked Questions database, which comprises questions asked by real persons and provides practical solutions. We constantly update our FAQ database with new questions & answers in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can contact our fantastic team of client support engineers available 24/7/365 and eager to assist you with any query. Each trouble ticket you open will be answered in less than 60 minutes (the average response time being only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 247921

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com